Shipping
How soon will my order ship?
Guardian typically ships orders the next business day (Monday–Friday, excluding holidays) when placed by 5:00 PM EST. Once your order is placed, our team will pack it and hand it off to the carrier within that timeframe. Delivery times will vary base
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to the FedEx shipping page. Simply click the tracking link to follow your package as it
Do you offer free shipping?
We offer fast, free shipping on orders over $100 within the contiguous United States (excluding Hawaii, Alaska, and U.S. territories). Please note that this offer does not apply to our 50-count and 100-count PEARL Lacrosse Balls.
Do you offer expedited shipping?
Yes! We’re happy to offer several shipping options to fit your needs, including:. • FedEx Ground — 3–5 business days• FedEx 2Day — 2 business days• FedEx Priority Overnight — next business day
Do you offer international shipping?
We’re happy to offer direct shipping to Canada for orders under $200. These orders ship via GlobalPost Go and typically arrive within 10 –15 business days. If you’re ordering from another country, your order exceeds this amount, or you’d like expedit
What if my package gets lost or arrives damaged?
At Guardian Sports, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any r
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team at [email protected] for further assistance. Include a photo of the item received and the name of the missing item(s). Please doubl
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will typically leave the package in a safe location. Please check around your home and with neighbors or building management who may have collected it on your behalf. Also, double-check the ship