Please feel free to reach out to our team if you have any additional questions — we’re happy to help!

GuardianSports

How soon will my order ship?

How do I track my order?

Do you offer free shipping?

Do you offer expedited shipping?

Do you offer international shipping?

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

Shipping

How do I apply promo/discount codes?

Why is my discount code not working?

What’s your return policy?

How do I make a return?

Do you offer refunds or exchanges?

When will I get my refund?

How do I make an exchange?

What currency do you accept?

Discount Code?

Orders

What is the purpose of a Guardian Cap?

Do Guardian Caps reduce concussions?

What is the Guardian Cap made of?

Does the Guardian Cap make my helmet hotter?

How much does the Guardian Cap weigh?

What sizes do the Guardian Caps come in?

Which helmets are compatible with the Guardian Cap?

Does the Guardian Cap fit the Axiom and Trench helmet?

Do you have Guardian Caps in custom colors?

What levels wear Guardian Caps?

Does the NFL wear Guardian Caps?

Are Guardian Caps permitted for play by the NFHS for football?

Are Guardian Caps permitted for play by the NFHS for lacrosse??

Why does the Guardian Cap not have the NOCSAE certification sticker?

What is your return/exchange policy on Guardian Caps?

Will the Guardian Cap give players a false sense of security and cause them to engage in risky behavior?

I'm having issues getting my Guardian Cap purchase approved by my board, coach, AD, etc. What do I do?

Have you heard that Guardian Caps could negatively affect your program's liability?

Is the Guardian Cap waterproof? Can I wash it?

What is the lifespan of a Guardian Cap?

What is your warranty on Guardian Caps?

Do you offer reconditioning for Guardian Caps?

Do Guardian Caps void helmet warranties?

Can I customize my Guardian Cap?

Can I wash my Guardian Cap?

Guardian Caps

What is the purpose of the Guardian Chinstrap?

What are the benefits of the Guardian Chinstrap?

Is the Guardian Chinstrap scientifically tested?

Who is SoftShox™?

What makes the Guardian Chinstrap different than others on the market?

What size Guardian Chinstrap should I order?

Which helmets are compatible with the Guardian Chinstrap?

What is the clear piece on the Guardian Chinstrap?

What is your warranty on the Guardian Chinstrap?

What is your return/exchange policy for Guardian Chinstraps?

Chinstrap

What is the purpose of the Guardian LOOP?

What is the Guardian LOOP made of?

Is the Guardian LOOP scientifically tested?

Will wearing the Guardian LOOP make me feel hotter?

Which sizes are available for the Guardian LOOP?

Which sports use the Guardian LOOP?

Which athletic levels wear the Guardian LOOP?

Can I was the Guardian LOOP?

What is you warranty on the Guardian LOOP?

What is your return/exchange policy on the Guardian LOOP?

Can I customize my LOOP?

LOOP

Do PEARL balls contain latex?

Where are PEARL X and PEARL NX balls manufactured?

What makes PEARL X different?

What colors do PEARL X come in?

What makes PEARL LT different from other game day balls?

Why are PEARL LT balls less expensive than PEARL X balls?

What colors do PEARL LT balls come in?

What makes PEARL NX different from other training balls?

Why are PEARL NX balls more expensive?

What colors do the PEARL NX balls come in?

Are PEARL lacrosse balls NOCSAE SEI certified?

Does Lacrosse Ball Resurfacing Affect NOCSAE Certification?

What is the lifespan of PEARL balls?

What is the warranty on PEARL balls?

What is your return/exchange policy on PEARL balls?

PEARL

How do you make Guardian Infill?

Is there a risk of melt with Guardian Infill?

Is Guardian Infill safe in case of water runoff?

Is Guardian Infill USDA certified?

How is Guardian Infill shipped?

What sizes do the AstroPad come in?

How many AstroPad rolls are leaded/truck?

How much infill per sqft?

Turf Systems

Do you offer a military discount?

What testing has been done on Guardian Caps?

Are the football and lacrosse guardian cap the same? or different?

What is your phone number?

What shipping methods do you offer?

We do offer a military discount! Please use the code HERO10 at checkout to receive 10% off your order. Thank you for your service, and please don’t hesitate to reach out if you have any questions. Have a great day!

We do offer a military discount! Please use the code HERO10 at checkout to receive 10% off your order.Thank you for your service, and please don&#x2019;t hesitate to reach out if you have any questions. Have a great day!

We are always happy to share the latest data on Guardian Caps. The NFL is in the process of publishing their field data that shows Guardian Caps reduced their practice concussions by over 50%. It should be available within the next two months. Attach

We are always happy to share the latest data on Guardian Caps. The NFL is in the process of publishing their field data that shows Guardian Caps reduced their practice concussions by over 50%. It should be available within the next two months.Attached above are two of the latest studies on Guardian Caps:<ul type="disc"><li>Peer-reviewed study conducted by NFL-appointed engineers. Led to NFL&#x2019;s 2022 mandate of Caps during practice for OL/DL/LB/TE<ul type="circle"><li><a data-loopstyle="link" title="https://www.espn.com/nfl/story/_/id/34591467/concussions-players-wore-guardian-caps-summer-dropped-more-50-nfl-says" data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://www.espn.com/nfl/story/_/id/34591467/concussions-players-wore-guardian-caps-summer-dropped-more-50-nfl-says" data-linkindex="0">Article on NFL feedback</a> so far</li><li><a title="https://twitter.com/patmcafeeshow/status/1623742957500379138?s=46&amp;t=Ig77mLf5mQ6D18H3fj3kmA" data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://twitter.com/patmcafeeshow/status/1623742957500379138?s=46&amp;t=Ig77mLf5mQ6D18H3fj3kmA" data-linkindex="1">Dr. Allen Sills speaking on Guardian Caps in the NFL</a></li><li>Our <a title="https://guardiansports.com/2023/03/31/nfl-mandates-guardian-caps-for-2023-season/" data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://guardiansports.com/2023/03/31/nfl-mandates-guardian-caps-for-2023-season/" data-linkindex="2">blog</a> about the NFL&#x2019;s decision to expand the mandate for 2023</li></ul></li><li>Most recent independent study conducted by Stanford researchers<ul type="circle"><li>Overall, HARM (head acceleration responses metric) values were reduced in laboratory impact tests by an average of 25% at 3.5 m/s, 18% at 5.5 m/s, and 10% at 7.4 m/s.&#xA0;</li><li>They believe, &#x201C;The primary mechanism of impact attenuation is not linear force attenuation; rather it is the low surface friction and independent movement from the helmet shell that consistently redirects impact energy throughout extended use.&#x201D;</li></ul></li></ul>We&#x2019;ll continue to build our body of research to better understand how the caps relate to end injury. At this point, we know (and limit claims to) a reduction of impact. In the interim, our customers feel that the main benefit is coming from the caps better managing the repetitive, cumulative, non-concussive blows that are adding up over the course of a season/career.<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/GyBLV6kA9lV7NbQk/hc/984vj29WqMKxPKGO/2026012314-c1b42abe-3631-48d6-9534-5f3c917d399c-nfl%20peer%20reviewed%20study%20guardian%20caps.pdf" target="_blank" rel="noopener noreferrer">NFL Peer Reviewed Study Guardian Caps.pdf</a> 5.3MB</div>close</div><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/GyBLV6kA9lV7NbQk/hc/984vj29WqMKxPKGO/2026012314-90562c69-44c1-455e-a16d-09bd5a1a0621-stanford%20guardian%20caps%20study.pdf" target="_blank" rel="noopener noreferrer">Stanford Guardian Caps Study.pdf</a> 7.1MB</div>close</div><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/GyBLV6kA9lV7NbQk/hc/984vj29WqMKxPKGO/2026012314-b3718311-6657-44b2-afad-61c641bf8447-vt_helmetlab_report_guardiansports2024_final.pdf" target="_blank" rel="noopener noreferrer">VT_HelmetLab_Report_GuardianSports2024_FINAL.pdf</a> 786KB</div>close</div> Feel free to reach back out if you have any other questions.&#xA0;

Great question! Yes, the lacrosse and football guardian caps are indeed the same and will fit over both types of helmets.

Great question! Yes, the lacrosse and football guardian caps are indeed the same and will fit over both types of helmets.&#xA0;

The office phone number for Guardian Sports is 770‑667‑6004.

The office phone number for Guardian Sports is 770&#x2011;667&#x2011;6004.

Guardian ships the next business day for orders placed by 5pm. We offer FedEx Ground (3-5 business days), FedEx 2Day (2 business days), and FedEx Priority Overnight (next business day).